Customer Testimonials

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DealerRater Oct 24, 2022

They were quick and kept me informed. They greeted me promptly. I am happy with their service department.

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DealerRater Sep 14, 2022

Best service and sales in the area! This is my second Jeep purchase and I would not go anywhere else, John in sales is the best of the best, Fred in finance is a wizard, and Jonathan in service will get you in and out and make sure you are taken care of. I never believed in a local dealership til I found Buckeye Chrysler Jeep in Shelby, they will not disappoint!

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Cars Jun 11, 2022

Mike was awesome! We lived ~60 miles away, so Mike did most of paperwork remotely before we came and picked up our new vehicle so it saved us a lot of time. Gave us a very good deal on our trade-in. Very smooth process. Mike was very responsive and accommodating - he was even willing to let us try hooking it up to our toy hauler when we expressed concern about the back of the truck squatting due to heavy tongue weight while other dealers that we went to didn't even allow us to test drive it. When we got ...

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DealerRater May 23, 2022

Friendly and professional Matt and Fred were very good to do buisiness with. Would buy there again. Good inventory.

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DealerRater Apr 11, 2022

Purchased our 4th vehicle from Buckeye, keep coming back because it’s no nonsense, they’re easy to deal with, and have the best pricing.

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Cars Apr 11, 2022

Everything was great, setting the appointment was easy and my service was done in a flash. The staff was very funny. The facility was clean and had delicious coffee.

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Cars Feb 11, 2022

They were great. We had a budget, we told them how much our payments could be. They worked with us on how much we got for our trade in. They were able to get our payments to what we needed. This is the third new truck we have got here. So they must be doing something right.

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Cars Feb 11, 2022

Started with an internet search that led to great interaction with Tricia. Then after setting a day to stop by the dealership Mike and Fred made the visit and buying experience easy and relaxed. The dealership has a great team. Worth the drive from Columbus.

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DealerRater Jan 14, 2022

Had a oil change done. Great service. Even though they were busy they got me out in good time. I

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Cars Jan 1, 2022

Great service group. Very knowledgeable in all aspects of the service. Kept me up to date. The loaner vehicle was very nice. Job was completed when promised.

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DealerRater Nov 24, 2021

Buckeye Jeep is where I had an oil change and tire rotation. The service department diid a fantastic job and I didn’t have to wait to get in.

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DealerRater Nov 5, 2021

We use this dealership because of the personnel. Excellent! The atmosphere is always welcoming. I highly recommend this dealership to others.

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Cars Oct 22, 2021

Easy, fast and courteous .. second time I’ve chosen this dealership .. no regrets .. love working with Ben Baker and Fred is extra transparent with contracts.

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Cars Oct 21, 2021

Always have had nothing but the best from everyone including management! Go see Mike and him and Fred will get you taken care of!!! Appreciate all the help

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DealerRater Sep 2, 2021

Ben made buying a truck easy. Thanks Ben for finding the right truck for me. This is the 3rd truck I have purchased from Ben.

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DealerRater Aug 25, 2021

Salesman was very professional and did not talk us into something we didn't want. The finance department was very through in explaining each signature required and telling us when to expect title.

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DealerRater Aug 19, 2021

The sales staff were friendly and very helpful in the sales process. Mike was very thorough with explaining the features of the new Jeep. I traveled from the Toledo area and it was worth it.

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DealerRater Jul 18, 2021

Good service and willing to deal on the vehicle they looked at the issue we had with the car. Didn’t take all day to get it done.

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Cars Jun 10, 2021

We are extremely pleased with the service we received. The service personnel has always been pleasant and courteous! We will continue to have our truck serviced at Buckeye. Great !

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Cars Mar 31, 2021

They did what they said they would do. They were great to work with. Helped us with a few details later. Would highly recommend them to anyone.

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DealerRater Mar 25, 2021

When we were looking for a new vehicle several months ago this was the first place we went to. They have a great inventory with vehicles in all price ranges.

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DealerRater Jan 29, 2021

Kind, courteous, and professional! Matt and Fred made us feel like we really mattered. No pressure, just easy dealing. Matt and Fred answered all our questions honestly and with explanation when necessary. Great dealership.

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Cars Jan 29, 2021

They went out of their way to find the vehicle we were looking for, treated us very fairly on out trade, got us a competitive finance rate, and it was by far the best vehicle purchase experience I have ever had!

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Cars Jan 12, 2021

This is my 2nd SUV by the Buckeye Store. These guys are great!! Dio and John are great sales men! They have my business for as long as I’m buying vehicles (Fred (financial closer) said in you in a few years haha. I love both of my SUVs that I’ve purchased

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DealerRater Nov 16, 2020

Always courteous and efficient. Thank you very much The questions are answered appropriately and explanations are given. The paperwork that is given is a good reference

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Cars Oct 30, 2020

Want to correct a review I wrote on 10/ 28. Received a call from the dealership and they said my screen would be fixed and I wouldn't have to pay. This is the reason I keep going back here! Thanks guys

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DealerRater Oct 28, 2020

I’m very pleased with the costumer service at Buckeye Superstore. The employees were all friendly and eager to help. There was no pressure sales tactics. Just an honest effort to get me into the vehicle of my choice.

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DealerRater Aug 27, 2020

I recently purchased a new Cherokee, I feel like I received a fair amount for my trade and was treated very professionally. I am happy.

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Cars Aug 3, 2020

Great experience . I would recommend to family and friends. Friendly, hassle free purchase . Sales Manager friendly. Salesman very friendly. Great selection. Would buy there again.

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DealerRater Jun 10, 2020

They were very professional and did a fantastic job on the problem that arose. When I called for the appointment they were very accommodating to my schedule.

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Cars Jun 3, 2020

Outstanding service. Very professional. Jonathan and Heidi are very kind and helpful. Scheduling is user friendly and comes in handy when you are busy. The service department overall is on top of all the latest recalls and notifies customers promptly.

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Cars May 2, 2020

Very clean friendly always very attentive to us work done quick and they truly care for their customers. Hand sanitizer available for customers during visit

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Cars Mar 14, 2020

Mike Monroe was great. We told him what we were looking for and he had it on the lot the next day. Fred got us into a great warranty plan. The car is beautiful, drives like a dream. Love it and love buckeye!

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Cars Feb 27, 2020

Everyone knew their job. They were organized and ready to help. They had a good selection of modles colors and prices. Hope there service is as good.

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DealerRater Feb 12, 2020

Thank you again for Buckeye Jeep for giving me a great experience. My sales person, John Crosswhite, was knowledgable and made the experience excellent! 5 star treatment!

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DealerRater Jan 31, 2020

Bought 2019 Dodge Charger. Had a great experience, Ben backer was my salesman and did a great job. I would highly recommend this dealership for your vehicle needs.

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DealerRater Jan 24, 2020

Awesome!!! Heidi is great. Made sure I was taken care of. Needed a tire, and of course there was no way I was buying a tire from a dealership. So I thought. After checking prices locally and online turns out Buckeye actually had the best price.. Thxs for taking care of me ... A+

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DealerRater Jan 21, 2020

Please know how appreciative I am to have received such personable and professional treatment from your dealership. Fred and Mike were friendly, attentive and thorough in their efforts to be helpful to me and complete our transaction. Thank you to your other staff members for their friendliness too. I am delighted!

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DealerRater Jan 16, 2020

Everyone was very friendly and I got a great certified used truck for a great price. John and Fred got me in and out fast.

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DealerRater Jan 7, 2020

They installed my tires quickly and told me about caring for my new tires. Tim told me to be sure and rotate my tires every oil change and since I bought my tires there I get rotations at no additional cost.

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DealerRater Dec 19, 2019

I am very happy with the service I receive on my Jeep Wrangler at Buckeye Jeep. The work is always done right the first time. And I am treated with respect.

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DealerRater Dec 18, 2019

They were very polite and courteous. I had to have a part installed it took over a month to get the part in that was the only problem. They called installed works great!

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DealerRater Nov 15, 2019

The staff there was awesome they did everything we wanted them to do with speed and professionalism listened to are cares and concerns even looked out for us so we didn't get no charges for the vehicles we turned in

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DealerRater Oct 16, 2019

Wanted to make sure I understood everything and that I was very happy with my purchase. Very thorough yet quick but not in a rush!

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Cars Sep 7, 2019

The variety of vehicles on the lot was great. Got to look at many different options to fit my needs. The buying process was easy and there was not a pushy salesperson blowing up my phone either. Overall pleasant experience and will definitely go back when I am in the market again.

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DealerRater Aug 20, 2019

Buckeye has always done right by me. They got me right in and took care of my car like it was their own. The staff was very kind to me and my vehicle.

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DealerRater Aug 5, 2019

I had an oil change and the entire experience was easy and pleasant. I’m very happy with the service and the people who work there. Thank you!

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DealerRater Jul 31, 2019

It was fast and reliable. I took my truck in to the service department and returned the same day with no hassle and friendly service department.

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DealerRater Jul 30, 2019

We were in the market for a new Jeep Wrangler, so we stopped in to see a few in person. Mike was very friendly and knowledgeable, and answered all of our questions completely. We stopped in a few days later with a wish list of options and colors for a new Wrangler, and Mike was able to get us into a Moab edition that they had on site with very minimal negotiations. I am happy with the transaction, and would highly recommend anyone in the market for a Jeep to stop in and see Mr. Martinez.

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DealerRater Jul 29, 2019

We had a great experience with Mike. He worked with us to get a fair deal on our new Jeep Wrangler. The financing and sale was easy from start to finish.

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DealerRater Jul 26, 2019

I was hedding on vacation with my daughter 4 hrs away and the truck broke down. After calling more then one dealer service and getting no help on a friday afternoon I called buckeye and kim answerd and put me first right away. She new I needed help being 2 hrs into my vacation trip to the campground and pulling a camper. Her mechanics were on standby and ready to help.. Eventhough it was way worse then I thought they allowed me to hook up my camper so I would not loose all my food and catered to my daughter and helped ...

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Cars Jun 29, 2019

They had all the paperwork ready to go when I walked in, they were professional and personable during the negotiations and made the process seamless. I would absolutely recommend them.

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Cars May 29, 2019

Easy, no pressure buying experience. Worth the hour drive from Newark. Mike was a great sales person. Would recommend this dealership. Carfax definitely made the sale.

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Cars Apr 28, 2019

I just recently had a oil change and was done timely and efficiently when we first received our Vehicle the board with all of our high Tech things on it started going nuts horn going off much more but finally put all new wiring system in all was fixed.

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DealerRater Apr 8, 2019

Great customer service. Ben did an excellent job of explaining my options, given the requirements. Fred B. In finance was a joy to work with as well:

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DealerRater Feb 27, 2019

The salesman , Ben Baker, and the sales manager , Fred Barabani were very courteous and took the time to put me in the best vehicle and plan to suit my needs.

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Cars Feb 26, 2019

It was convenient shopping on line, and the partnering with Car fax worked perfectly. The process was quick and efficient . Austin Markwell was friendly and helpful. I am quite pleased with my new truck, and appreciative of the buying experience.

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Cars Jan 4, 2019

Great place to deal with, Staff was excellent. Brian Monroe was a great salesman. Look forward to doing business in the future. Highly recommend giving Buckeye a try for your vehicle.

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DealerRater Jan 2, 2019

The car dealership had what we wanted in stock and a reasonable trade in price. Austin & Chris were very polite, respectful and courteous. Remainder of staff were very nice and friendly.

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DealerRater Dec 28, 2018

I'm rather nervous when it comes to spending lots of money and tend to be on the safe side (cheap). These guys were very helpful, polite, supportive and did not rush me in making a decision. All of my options were laid out in front of me and thoroughly explained. Points were pointed out that I missed due to my anxiety. A great experience other than I now have a car payment. Lol

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DealerRater Dec 12, 2018

They were friendly, not pushy, willing to deal with me. I would recommend to a friend. Hope to deal with them again in the future.

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Cars Dec 4, 2018

Ben, Freddie and the bunch were fun to talk to and made my experience easy! I actually found a better deal than the one I went to look at thanks to the sales crew!

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DealerRater Nov 16, 2018

My sales person Matt Ball was outstanding. His knowledge of the Jeep Cherokee was so much help with my decision in making my choice of what car to choose. Buckeye is a great dealership.

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DealerRater Nov 8, 2018

Michael was our salesperson and he was knowledgeable about the vehicle. He was very professional and went the extra mile when showing us the in’s and outs of the vehicle. We were extremely happy with our experience st buckeye superstore.

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DealerRater Nov 8, 2018

Great dealership very easy to work with.Fred in finance goes above and beyond to help get the best deal. I would highly recommend buckeye. Just all around great people.

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DealerRater Oct 30, 2018

Went back to Mike Monroe at Buckeye and he put me in the vehicle I wanted. They had a good selection and after some research and lots of questions, Mike gave me options on a couple things that interested me and I picked what I wanted. Then a stop at the offece of Fred Barabani to go over the paperwork and I was on the road with my Dodge Charger GTplus. We have bought or leased from Buckeye several times now and we will continue to go back!

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DealerRater Oct 28, 2018

Mike Monroe was great got me into a vehicle that I could afford and made the whole process easy. Will definitely recommend them to other people

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Cars Oct 12, 2018

My wife and I had been looking for a Fiat 124 but couldn't find one locally. I found a car at Buckeye online but wasn't expecting it to be easy. I couldn't have been more wrong. I worked with John Crosswhite and he was great. He was upfront with the price, which was great, and was very easy to work with everything was done by internet or mail. I had to fly to Ohio to get the car and he ended up meeting me by the airport with the car which saved ...

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DealerRater Oct 10, 2018

Everything was fine as far as service Usually get a car wash with service wherever I have been before when I took a car for service . Probably no big deal but for me it is.

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DealerRater Oct 9, 2018

Matt Ball and Fred were great. Very helpful and did everything possible to help get me in a new truck. Would definitely recommend visiting them.

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DealerRater Oct 5, 2018

Since everyone I dealt with was knowledgeable and focused I was able to get everything completed in a timely manner. I never felt pressured which I appreciated.

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DealerRater Sep 30, 2018

Awesome love the compass Jeep and the men who helped me had a great time with Freddy and Mike would say all should visit them

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DealerRater Sep 20, 2018

I had been looking for several months on the various car apps for exactly what I wanted. I came across Buckeye Supercenter a few weeks ago with what I wanted advertised. I called them and told them what I was looking at. John had the car ready and waiting for me when I arrived. John was very knowledgeable about the car and extremely helpful. We came to what I thought was the best deal I could have got regardless of dealer. Fred in finance was great too. He was very helpful explaining the paperwork and the various programs available like ...

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Cars Sep 19, 2018

Matt was great! He worked with me and was straight up with us! Finance was great! They explained everything to us. Answered all our questions.

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DealerRater Sep 15, 2018

They were helpful and went over everything. It was nice not being pressured too! Great warranty, really worked with us. Didn't try to sell us something we didn't want!

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DealerRater Sep 7, 2018

I would highly recommend Buckeye Chrysler. Andy Ward was very helpful with my first experience leasing of my Jeep Renegade. Buckeye was great to work with.

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Cars Aug 31, 2018

Everyone was friendly and quick. Never left for long periods of time waiting and wondering. Always checked in to update me. Did their very best to get me what I wanted and the best deal possible. Just purchased my 3rd vehicle with Buckeye and couldn’t be happier!

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DealerRater Aug 9, 2018

I am completely satisfied with my service experiences at Buckeye CJD. They are always amenable to schedule service appointments based on my schedule. They ALWAYS explain what work was performed and answer any questions I may have.

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Cars Aug 6, 2018

What a crazy 2weeks...wrecked my car, insurance scrapped it, found the same car online (just a couple of years newer), and purchased it at Buckeye! I had excellent customer service, both online and in person throughout the whole process. I highly recommend.

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DealerRater Jul 31, 2018

this is my superstore for many reasons the staff really knows how to make you feel welcome,and the knowledge of our sales person was awesome he went over the details of the car we bought and made sure we understood it.we purchased a Chrysler Pacifica and we are anxious to learn more about our purchase.Thank you to all the staff!

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DealerRater Jul 30, 2018

I had a slow leak in my tire from a road hazard. I called for a appointment and despite being extremely busy they worked me in. I only had to wait less than 1 hour to get the repair to the tire completed. I really appreciate the loyal service to their customers!

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Cars Jul 27, 2018

After much searching I finally took that scary step into actually going to a dealership to look at a vehicle that caught my eye.To my surprise, it was not scary at all.I was not pressured. I felt very at ease and feel I got a fair deal on a great car.

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DealerRater Jul 25, 2018

Buckeye was very helpful, friendly, and professional. I appreciate them helping me deal with replacing my engine and dealing with the warranty! I do wish they would have had a loaner car available as I was without my car for over two weeks.

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DealerRater Jul 21, 2018

They were willing to negotiate on the price of my trade in and paid top dollar for the vehicle. Sales staff were friendly and professional and made sure I was satisfied.

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DealerRater Jul 9, 2018

Buckeye Chrysler is a great place. Friendly and courtes. Mike Martinez and Fred the finance person worked so hard for me. They are my angels

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DealerRater Jun 25, 2018

great service. the service team is very friendly and helpful. my jeep was done when they said. I only wish they did a free wash. I think they did in the past.

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Cars Jun 5, 2018

Great customer service, fair pricing, professional and courteous staff. Truly a great buying experience and no hassle. I always look at other dealerships but always come back to Buckeye to buy.

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Cars May 20, 2018

Thank you Matt Ball for helping me find my jeep! I am the most indecisive person around and you stayed with me until the end and I appreciate that! Between phone calls to my husband, the bank, the insurance guy he was very patient and professional. Keep hiring guys like him Buckeye and you'll never go wrong! Thank you! Thank you! Thank you!!

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Cars Apr 27, 2018

Looked for weeks for a used vehicle that met my requirements and stayed within my budget. Granted discovering the vehicle I wanted at Buckeye meant a long journey but Mike Monroe went above and beyond to provide me re-assurance that my long journey was worth it. Despite the dealership having loaded a multitude of pics to view on the internet, Mike recorded some very detailed videos and tried to send them to me to show me that the car was everything they were saying it was. Unfortunately the videos he recorded were too lengthy with significant HD quality therefore he ...

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Cars Apr 24, 2018

Found the exact car I wanted on their lot. Mike Martinez was a great sales person. Deal was made quickly with no games. Very satisfied with how it went.

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Cars Apr 6, 2018

Buying a car at Buckeye Chrysler Jeep Dodge Ram was a fantastic experience. They have a great selection as well as great prices. I purchased a Honda Accord and it was by far the best deal within 200 miles for this vehicle. Matt Ball was great to work with and would highly recommend him for anyone looking to find their new dream car.

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DealerRater Apr 4, 2018

The first place I went when I decided it was time for a new vehicle and had decided on a jeep was Buckeye Chrysler Jeep Dodge of Shelby due to their large inventory. Matt Ball was our associate and he did an amazing job w/our deal. He was very friendly and on the ball. He stayed in contact w/me over a few days as we ironed out the details. The financial was handled by Fred and he was excellent at explaining the process of leasing. I am ecstatic with my purchase and wld give this dealership a 10 out ...

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DealerRater Apr 2, 2018

I had been looking around for the last month at used Challengers and Chargers. I wanted a Charger and saw one I liked but it was at the other store. It could be there the next day but I also asked if I might be able to buy a new Charger. I went in after work and saw Dio. I bought a 2018 Charger with no problems and it was a pretty quick process. I was very happy with the service and my new car. I would definitely recommend Buckeye Chrysler Jeep Dodge Ram of Shelby.

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DealerRater Mar 28, 2018

I found Buckeye through an internet search. They had a vehicle that I was interested in but did not want to drive to the dealer without more information. Trincia was a big help in finding the answers to all my question. My salesman, Ben, was knowledgeable without being 'pushy.' The negotiations were painless, and we settled on a fair price. Later in the day, they delivered the car I purchased to my home - an hour away from their dealership.

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DealerRater Mar 17, 2018

I have been stopping by your dealership for the past year-and-a-half I met with several of your sales reps and they all were very courteous and friendly I would most definitely recommend your dealership to a friend or family member yourselves personnel we're outstanding

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DealerRater Mar 10, 2018

Very thorough discussion with me about my needs and what I wanted to see myself in. Stayed within my budget and found me the vehicle I was looking for

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Cars Mar 10, 2018

Salesman did a great job discussing my options and finding me the vehicle I wanted. Great job walking me through the entire process and showing me the features of my new truck.

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DealerRater Feb 27, 2018

Had a great experience. salesman very helpful would definitely recommend this dealership. Finance manager was excellent to deal with. I really enjoy the vehicle. Everyone was Professional

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Cars Feb 26, 2018

I purchased a used Jeep Wrangler from Mike Monroe, great service treated you like family, the whole staff was super friendly, treated you down to earth no pressure at all for the sales.

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DealerRater Feb 26, 2018

Purchased a Jeep Wrangler from buckeye, the salesman Mike Monroe was excellent, they treat you like family with the whole staff, Fred Barabani was great too for working out the great deal. Will go back and buy from them again, and highly recommend.

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