Potts Has the Car Parts and Customer Service Knowledge You Need

At our Dodge dealership near Mansfield, Ohio, we also have a Jack of all trades in our Parts Department.
Have you ever shared your car repair woes with a friend, only to be greeted with a response of, “I don’t have those kind of problems. My car guy is the best car parts dealer in Shelby”?  Once you receive that response from your friend, it’s often followed by a quick referral of a name and number to reach him at, and you say goodbye to car-hopping your service needs around town.  It’s true that once you find your “car guy” (or gal), you never want to let him or her go.  Having someone you can depend on for all your needs in service repair or car parts in Shelby, Ohio is worth its weight in gold.  That’s the type of professional you’ll find in Jeff Potts at our Buckeye Dodge Chrysler Jeep Ram FIAT Superstore.  He’s the parts manager in our Service & Parts Department, and he’s been a valuable member of our Five Star team for more than 12 years!
But he doesn’t just talk the talk of cars; As a true Dodge fan, he also walks the walk.  The car Jeff Potts drives he got directly from our Dodge dealership near Mansfield, Ohio.  “Oh yes, I bought it here. It’s 2017 Dodge Ram,” he says.
 
Having the Knowledge that Makes Us the Best Car Parts Dealer in Shelby
Over the years, Potts has built a reputation as the guru for car parts; he looks up and sells parts, keeps inventory in line, and “does 1,000 other things” as needed.  You might say he’s a jack of all trades, and he wouldn’t change it for the world.  “I enjoy working here working for Steve and Ralph Mahalak,” he says, emphasizing that the owners known as the Low Payment Kings work great with their staff, and treat all members like family.
“They are always fair to me and let me do my job just as long I’m doing it right,” he says.
Potts will be the first to admit that his job is sometimes challenging, and when dealing with so many different cars the inventory gets large and sometimes ordering them is tough. But he is diligent at what he does because his goal is to satisfy the dealership’s customers.
“In my world, there are so many options for parts that sometimes it’s unreal, so you constantly have to be on your toes and looking out for our customers,” he says.
Potts is only one of many valuable staff members on our Five Star staff and if you are seeking a new car, check out the Low Payment Kings’ Buckeye Superstore and you’ll find this dealership not only offers the best car prices in Shelby, but also our parts department will surprise you with some good prices and excellent customer service as well.
For questions about parts or service needs, call us at 877-249-1989.

Now Hiring at Buckeye Superstore

Buckeye has job openings near Mansfield, Ohio, where you can be part of a five-star team.
Here at Buckeye Dodge Chrysler Jeep Ram FIAT Superstore, we hire nothing but the best people– those who have a heart for great customer service to their community.  If you feel like this is you, then go to our website and fill out an application.  That’s your first step to joining our Five Star team here at our Jeep dealership near Mansfield, Ohio.
Right now we’re looking to fill several positions, including the following:

  • New & used vehicle salespeople,
  • Internet salespeople (BDC),
  • Service advisors,
  • Service techs,
  • and service managers.

 
More Information About Jobs Near Mansfield, Ohio
To qualify as a successful salesperson, either for new, pre-owned or Internet sales, you must average five vehicle sales per month and establish the goals combined with excellent customer service in order to accomplish that. You must be able to listen carefully the customer and be able to fully explain the performance value of the car, the application process, and benefits of the vehicle.
Service advisors will greet customers upon their arrival and write up any problems a customer brings in his or her vehicle for on the Initial Write Up Process. This person will schedule service appointments by computer, reserve rental vehicles if necessary, notify the service manager with “Five Star” moment by fellow employees, and inspect the vehicles on whether to suggest additional service, if necessary. The employee should regularly check on the vehicle if it has to be kept more than a day and keep the customer fully updated on what the status of their service or repair is.
Service techs supervise and verify repair work, diagnoses problems based on customer complaints and inspection, document the work done for the customer, perform road tests for the repaired car, and inspect the vehicle to see if other repairs need to be recommended.
For the service manager, this person will forecast goals and objectives for the department, as well as hires, trains, motivates, counsels, and monitors the performance of all the Service Department team members. This manager also prepares and administers an operating budget, attends manager’s meetings, has the team operate harmoniously, develops and implements marketing plans, and understands the federal, state, and local regulations for service departments.
For those wanting to come to work where you feel like you’re doing something for your customers and for the community, check us out at Buckeye Superstore and fill out an application.
 

Chrysler Pacifica is Best Family Car of the Year

Families looking for the perfect blend of power, safety, style, features, and more will find everything they hope for in this top-rated family car.
Your family deserves to be in the Best Family Car of the Year awarded by Cars.com, and here at Buckeye Superstore we have more than 24 new models to choose from.
Coming in six different models ranging in price from the mid $20,000 to $43,000, the Chrysler Pacifica is loaded with a lot of innovations and will give you many reasons you and your family will fall in love with the driving experience that only the Pacifica can offer.
The hybrid model, for example, takes minivan ownership to the next level combining gasoline and electricity, making it the auto industry’s first electric-powered minivan. It features a plug-in hybrid drive-train and can go up to 33 miles on electric power alone.
 
New Chrysler Pacifica Features and More Reasons to Love Your Drive
New and standard in all models is the Apple CarPlay and Android Auto smartphone connectivity.  The 8.4-inch touchscreen multimedia system now includes HD Radio and navigation-equipped on 4G LTE Wi-Fi connectivity. And the Uconnect Theater now has wireless streaming from Android devices.
In fact, the Uconnect theater is an innovation that you’ll find handy on any road trip for backseat entertainment.  What’s more, it doesn’t cause disruption to those in the front seats where the Pacifica pairs a refined ride and quietness coming from a V6 engine that gets 287 horsepower that gets 23 combined mpg.
Some other features of the interior include an emergency communication system, a driver manual folding mirror, rear door bins, an integrated key/remotes, day/night rearview mirror, and dual zone air conditioning, to name a few things.
One last thing mom and dad will surely love and that’s the option of the built in vacuum.  How many times have you wished you had one of those handy after the toddler has their afternoon snack of Cheerios or Goldfish?  Sometimes, it’s the little things that add up to the most value, and the Chrysler Pacifica offers a fluid combination of power, safety, comfort, style, and convenient features that make it the “Best Family Car of the Year.”
At Buckeye Superstore, our five-star staff will gladly show you around this family vehicle.  Stop by our convenient Chrysler dealership near Ashland, Ohio, or call us at 888-919-4409.
 

How to Improve Your Dealership Experience

At Buckeye Superstore in Shelby, OH, we offer a wide range of cars for sale near Ashland, OH. Our friendly team knows you’re busy, and we want to provide a stress-free dealership experience for you. We do our part to create a friendly, worry-free environment, and to get the most out of your visit, we compiled a few tips for you to consider before coming by.
Value Your Trade-in. If you have a car you’d like to trade in, feel free to utilize our online trade-in tool. This estimate gives you an idea of what you can expect to get back, and it ensures that you won’t be caught off guard at our dealership. A final price will be offered when you bring your car to our dealership for an in-person appraisal.
Determine Your Budget. We implement a number of online tools for your convenience. In just a few minutes, you can estimate your monthly payment and apply for pre-approval.
Narrow Down Your Choices. With many cars for sale near Mansfield, OH, it’s imperative that you know what your needs are. If you’re in the market for a vehicle with third-row seating or a truck with robust towing power, test driving a family sedan is a waste of time. Review all your options and find the models that fit your needs.
Make a List. At Buckeye Superstore, we know that customers have many unanswered questions. If you’re concerned about how the leasing process works or unsure about which is better, new or used, then ask our sales team, and we’ll find the answer.
You’ll find that our friendly sales team and comfortable environment provide the best possible experience. We personalize each visit and find the perfect cars for you to take on a test drive here at Buckeye Superstore. Whether you’re interested in a RAM 1500 or Dodge Charger, we’re your one-stop shop for selection, financing, and service.

Camping Made Easy with a RAM Truck

With the dropping temperatures, many families are trying to fit in one last camping trip before winter fully arrives. And when you’re behind the wheel of a RAM truck, any excursion off the beaten path is as easy as ever. At Buckeye Superstore, we know that camping styles and towing requirements vary, but our RAM trucks near Mansfield, OH provide the necessities to support any adventure.
RAM 1500
The 2019 RAM 1500 is perfect for lighter hauling needs and daily drivers. It’s the only half-ton truck that offers a premium 3.0-liter V6 EcoDiesel engine, and its fuel economy is just a bonus. This new RAM truck for sale features a max 12,750-lb towing capacity and 2,300-lb payload capacity, both effortlessly supporting your cargo needs. Accessories are aplenty to complement your next overnight trip, such as a tonneau cover, side steps, splash guards, bed light kit, and a cargo bed divider.
RAM 2500
The 2018 RAM 2500 boasts a five-link coil rear suspension, making it one of the most comfortable rides around. This RAM truck handles backcountry roads with ease, thanks to capable 4×4. It features a best-in-class 16,320-lb towing capacity, and the RamBox® cargo management system ensures organization in the bed via storage, an extender/divider, and bed rails with four adjustable tie-down cleats. This innovative system is also offered in the RAM 1500.
Here at our new and used car dealership Shelby, OH, we have several makes and models perfect for exploring the outdoors with your family. Our friendly sales team is more than happy to help you find the perfect fit, both for the size of your family and also the size of your budget. Our RAM trucks are supreme examples of being both reliable and capable no matter the situation.

What Are the Fluids in Your Car?

With newer vehicles like the RAM 1500 in Shelby, OH, you get advanced technology that keeps you abreast of your need for oil changes. However, oil isn’t the only fluid that’s essential to your vehicle. We break down a few additional fluids that often go unnoticed but are equally important. And if you have any further questions, give our friendly technicians a call at (888) 864-2987.
Oil. Oil is one of the most important fluids in any vehicle, from the Chrysler 300 to the Jeep® Wrangler. It performs a myriad of roles, such as lubricating the engine’s parts, keeping it clean from harmful substances, and maintaining a level temperature to prevent it from overheating.
Brake Fluid. Also known as hydraulic fluid, it is essential for stopping purposes. Without an adequate supply, your vehicle will not be able to stop. If the liquid is dark when inspecting, our Dodge car technicians will gladly replace it with a fresh supply. 
Transmission Fluid. Your transmission requires fluid to help promote optimal valve operation, brake band friction, and lubricate the gears. 
Additional fluids than many vehicles utilize include power steering, radiator, air conditioning coolant, and windshield washer. Our RAM service center serving Ashland, OH is employed with expert technicians who know the ins and outs of all models, and they are more than happy to top off your fluids, as well as perform any other maintenance that you may need.
We accommodate all routine services, such as oil changes, tire rotations, brake inspections, tune-ups, and so much more. What’s more, we consistently offer monthly service and parts specials in Shelby, OH to help you save on your next visit.
Come on down to Buckeye Superstore, your trusted Dodge dealership for new and used cars for sale near Mansfield, OH, for your next maintenance or to ask any questions! We look forward to helping you soon.