From: J Lewis <@gmail.com>
Date: September 29, 2016 at 9:13:39 PM EDT
We wanted to just write a quick note expressing our thanks for the most pleasant car buying experience we've every had. Everything was seamless from the first phone call to driving off the lot. Every person at your Shelby location was friendly and helpful, from the first guy to return my call to Mike (with the tank green jeep) to Fred in finance who took the time to explain our credit report, to the cleaning lady who gave us trash bags for the items we had to remove from the console of our trade. Jim Mason went above and beyond getting information for our custom built wrangler and has stayed in touch after the sale making sure all of our questions are still addressed. We have purchased many vehicles from various dealerships, Buckeye Shelby has now gained our business for life. We have been telling all of our friends and family about the great, hassle-free experience we had and will definitely recommend your dealership to everyone.
Jeff and Kim Lewis
From: Brant Kinney
Date: 07/08/2015 2:33 PM
To: Mike Monroe
Subject: Re: Buckeye Chrysler Jeep Dodge - Did I meet your needs?
You have been an exceptional sales man!!!! You were very knowledgeable about the van and everything it had to offer, which was a lot! You offered the information and gave us no pressure on buying it! I really like that! Your professionalism is absolutely amazing! Everyone we talked to, you, Trish and Fred, had amazing professionalism! I greatly appreciate the addresses of 'sir' and 'mam'. It was just very nice to hear that! So many in our society today do not take pride in what they do, let alone how they treat others! I can not say enough positive feelings that my husband and I had at your dealership! Actually, I really did not feel I was at a dealership for the first time! I felt I was with friends who were giving us information and facts about vehicles!!!! Kudos to all of you!!!
We are very joyously overwhelmed with our new wonderful van and with all of you there! Just outstanding! I just wish so many others could witness the pride, passion and professionalism you show to others in what you do! THANK YOU for making our day!
Enjoy every day,
Carol & Brant Kinney